條款及細則

  1. 香港旅遊業議會(TIC)建議旅客出發前購買綜合旅遊保險。
  2. 客人凡參任何旅行團必須購買綜合旅遊保險。
  3. 如遇當日天氣影響而取消行程,將不獲退款。
  4. 入境非洲任何國家,必須保留一版式以上空白頁以作入境用途。
  5. 行程﹑膳食及住宿之先後次序只供參考,一切以當地接待社安排為準。
  6. 行程中所安排之機票、船票、車票、酒店或觀光項目,一經在香港確認及訂購後,不論任何情況下而未能使用者,一概不會獲發還任何款項。
  7. 旅客如在旅途中自行離團或放棄行程,離團後之責任自負,一切後果與本公司及其委託之機構無關。
  8. 行程中各項活動皆按整體需要而設計及安排,旅客參加此等活動時,應遵守服務人員之指引及安排,並先衡量個人年齡、體格、健康狀況,以及當時天氣環境及活動內容等,以評估應否參與,並須承擔由此而引致的一切責任及後果。旅客更應根據實際情況,於參與活動前,先徵詢醫生或專業人士之意見。
  9. 根據航空公司條例,如出發後自行放棄乘坐其中一段機位,往後的機段(機位)會自動取消。故此,客人如有以上更改,必須出發最少15 天前向本公司提出申請。
  10. 各稅項價格如有調整,客人需補回差額。(確實費用將視乎航空公司而定)
  11. 旅客個別原因報名後除消行程, 必須出發最少15天前向本公司提出申請,則敝公司將扣除HK$500手續費全數退回。 出發14-8天前向本公司提出申請, 將會退回全費25%。 出發7-1天前向本公司提出申請, 恕無任可退款。
  12. 旅客因迫不得已理由而取消旅行行程,退款安排如上, 但敝公司會盡能力協助旅客。
  13. 如遇酒店房間客滿於旅遊旺季期間,本公司將安排入住同級之酒店。會預先通知。
  14. 本行程所列之航班資料,觀光行程,交通,酒店住宿及膳食等安排,如有改變,則敝公司將會作個別通知。
  15. 如稅項(機場離境稅或當地入境稅、保安稅、燃油附加費等)有所增加,客人需補回差額。

General Terms and Conditions

  1. Hong Kong Travel Industry Council (TIC) recommends tourists to purchase comprehensive travel insurance before departure.
  2. Tourists who join our tour are requested to purchase comprehensive travel insurance.
  3. Activities cancelled due to weather effects would not be refunded.
  4. To enter any African countries, passport must have one blank page for immigration purposes.
  5. The order of meals, travel and accommodation are for reference only, all subject to local host community arrangements and would be advised to tourists once changes occur.
  6. Arranged air ticket, ferry tickets, train tickets, hotels rooms or tourist attractions, once confirmed in Hong Kong, irrespective of any situation, would not be refunded.
  7. Tourists decide to have their own arrangement during the trip (outside the confirmed itinerary), it is at their own risk and our company would not be responsible.
  8. Trip activities are designed according to the overall needs of journey. Tourists participated in such activities, should comply with their guidelines and instruction. They should access their own risks and conditions before the participation such as age, capability, physical health, and the prevailing weather. The tourists would bear all responsibilities and consequences. Tourists are recommended to consult their own doctor or acquire professional advice in advance.
  9. According to airline regulation, no show in one of the flight segment would cause automatic cancellation of the whole journey. Therefore, should the tourists have any change in the flight schedule, they are required to apply to our company at least 15 days before departure.
  10. All tax rates are subject to adjustment, tourists need to make up the difference. (Exact amount depending on the airlines’ decision)
  11. Cancellation of trip due to their own reasons, tourists are required to apply to our company at least 15 days before departure, our company would refund full package fee after the deduction of HKD500 administration fee. Application for cancellation 14 to 8 days before departure, only 25% of package fee would be refunded. Application for cancellation 7 to 1 days before, no refund would be arranged.
  12. Tourists, due to compelling reason to cancel the trip, the above cancellation policy applies. However our company would try all best to assist.
  13. If the hotel room is full during peak season, similar category of hotel would be arranged. We would notify the tourists when changes occur.
  14. Changes of flight information, sightseeing tours, transportation, hotel accommodation and meals listed in the itinerary, our company will notify tourists when changes occur.
  15. For any increase in taxes such as airport departure taxes, security tax and fuel tax, tourists are responsible to pay the differences.
Africa Panda Enterprise Ltd
Room A, 6th Floor, Bank Tower,
351-353 King’s Road, North Point,
Hong Kong
Tel : +852 257-00048, +852 257-00049
Fax : +852 217-50422
Mobile : +852 6601 2206
E-mail : info@africapanda.com
Website : www.africapanda.com